{"id":737,"date":"2021-04-01T13:44:21","date_gmt":"2021-04-01T13:44:21","guid":{"rendered":"https:\/\/dev.sourcecode.sk\/wsczkb\/?post_type=ht_kb&p=737"},"modified":"2021-10-27T15:36:04","modified_gmt":"2021-10-27T13:36:04","slug":"websupport-status-page","status":"publish","type":"ht_kb","link":"https:\/\/www.websupport.cz\/podpora\/kb\/websupport-status-page\/","title":{"rendered":"WebSupport Status page"},"content":{"rendered":"\n

Slu\u017eba WebSupport Status page<\/strong>, dostupn\u00e1 na adrese https:\/\/status.websupport.cz\/<\/a>, poskytuje informace o stavu slu\u017eeb a podp\u016frn\u00fdch aplikac\u00ed<\/strong>. Jak\u00fdkoliv probl\u00e9m definujeme jako incident<\/strong>, co\u017e je ud\u00e1lost, kter\u00e1 zp\u016fsob\u00ed nedostupnost nebo sn\u00ed\u017een\u00ed kvality slu\u017eby<\/strong>, kter\u00e1 si vy\u017eaduje reakci. Incident se pova\u017euje za vy\u0159e\u0161en\u00fd, kdy\u017e se slu\u017eba vr\u00e1t\u00ed zp\u011bt do sv\u00e9ho pln\u011b funk\u010dn\u00edho stavu.<\/p>\n\n\n\n

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\"\"<\/figure><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

Komponenty Status page <\/strong>jsou rozd\u011blen\u00e9 podle jednotliv\u00fdch slu\u017eeb (dom\u00e9ny, webhosting, servery, atd.) a dal\u0161\u00edch podporn\u00fdch slu\u017eeb jako webov\u00e1 prezentace, WebAdmin, REST API a podobn\u011b.<\/p>\n\n\n\n

Slu\u017eba WebSupport Status page<\/a> je nejvhodn\u011bj\u0161\u00ed prvn\u00ed m\u00edsto, na kter\u00e9 by m\u011bly sm\u011b\u0159ovat va\u0161e kroky v p\u0159\u00edpad\u011b, \u017ee m\u00e1te podez\u0159en\u00ed na probl\u00e9m s n\u011bkterou z na\u0161ich slu\u017eeb<\/strong>.<\/p><\/blockquote>\n\n\n\n

Jak\u00e9 informace poskytuje<\/h2>\n\n\n\n

Na Status page jsou komunikovan\u00e9 incidenty, kter\u00e9 aktu\u00e1ln\u011b prob\u00edhaj\u00ed<\/strong>, jsou pl\u00e1novan\u00e9<\/strong> nebo se v minulosti ud\u00e1ly<\/strong>. Incidenty m\u00e1me intern\u011b definovan\u00e9 ve t\u0159ech skupin\u00e1ch podle jejich z\u00e1va\u017enosti a dopadu na z\u00e1kazn\u00edky.<\/p>\n\n\n\n

  • Kritick\u00fd incident s velmi vysok\u00fdm dopadem<\/strong> – nap\u0159. \u00fanik dat, rozs\u00e1hl\u00fd bezpe\u010dnostn\u00ed probl\u00e9m, phishingov\u00fd \u00fatok, \u00fapln\u00e1 ztr\u00e1ta konektivity a pod.<\/li>
  • St\u0159edn\u00ed incident s v\u00fdznamn\u00fdm dopadem<\/strong> – nap\u0159. restart v\u00edcer\u00fdch slu\u017eeb, nedostupnost WebAdminu a pod.<\/li>
  • Men\u0161\u00ed incident s mal\u00fdm dopadem<\/strong> – nap\u0159. restart slu\u017eby, podp\u016frn\u00e9 slu\u017eby a pod.<\/li><\/ul>\n\n\n\n

    Na Status page uve\u0159ej\u0148ujeme aktu\u00e1ln\u00ed incidenty, kter\u00e9 pat\u0159\u00ed mezi st\u0159edn\u00ed a kritick\u00e9<\/strong>.<\/p>\n\n\n\n

    Stejn\u011b tak jde o m\u00edsto, na kter\u00e9m najdete informace o pl\u00e1novan\u00fdch z\u00e1saz\u00edch na na\u0161\u00ed infrastruktu\u0159e.<\/p>\n\n\n\n

    Notifikace<\/h2>\n\n\n\n

    Zm\u011bny na Status page je mo\u017en\u00e9 odeb\u00edrat <\/a>i p\u0159es e-mail<\/strong> nebo Slack notifikace<\/strong>. Je mo\u017en\u00e9 se p\u0159ihl\u00e1sit k odb\u011bru informac\u00ed o v\u0161ech, nebo jednotliv\u00fdch komponentech. P\u0159\u00edpadn\u011b se p\u0159ihl\u00e1sit k odb\u011bru informac\u00ed o aktu\u00e1ln\u011b prob\u00edhaj\u00edc\u00edm incidentu.<\/p>\n\n\n\n

    Notifikace jsou zas\u00edlan\u00e9 k aktu\u00e1ln\u00edm kritick\u00fdm incident\u016fm<\/strong> a k pl\u00e1novan\u00fdm st\u0159edn\u00edm a kritick\u00fdm incident\u016fm<\/strong>.<\/p>\n\n\n\n

    Plug-in pro v\u00e1\u0161 web<\/h2>\n\n\n\n

    V p\u0159\u00edpad\u011b, \u017ee chcete m\u00edt na va\u0161em webu informaci o dostupnosti WebSupport infrastruktury pro va\u0161e klienty, m\u016f\u017eete si p\u0159idat roz\u0161\u00ed\u0159en\u00ed<\/a> (plug-in), kter\u00fd takov\u00e9 informace poskytuje.<\/p>\n\n\n\n

    Jde o p\u0159id\u00e1n\u00ed JS k\u00f3du p\u0159ed t\u00edm ne\u017e uzav\u0159ete <\/body><\/code> tag.<\/p>\n\n\n\n

    <script async src=\"https:\/\/code.sorryapp.com\/status-bar\/4.latest\/status-bar.min.js\" data-for=\"7cbecf64\"><\/script><\/pre>\n\n\n\n
    Informace se zobrazuje jen p\u0159i incidentu v hlavi\u010dce va\u0161eho webu. Standardn\u011b zobrazuje informace o v\u0161ech prob\u00edhaj\u00edc\u00edch incidentech na v\u0161ech komponentech. V p\u0159\u00edpad\u011b, \u017ee chcete specifikovat konkr\u00e9tn\u011b komponenty je nutn\u00e9 specifikovat jejich ID<\/code> do data-filter-components<\/code> podle dokumentace<\/a>.<\/p>\n\n\n\n
    Komponent<\/strong><\/td>ID<\/strong><\/td><\/tr>
    Dom\u00e9ny<\/td>22560<\/td><\/tr>
    Webhosting<\/td>22561<\/td><\/tr>
    Webstr\u00e1nky a marketing<\/td>22570<\/td><\/tr>
    Servery a cloud<\/td>22733<\/td><\/tr>
    Z\u00e1kaznick\u00e1 podpora<\/td>22562<\/td><\/tr>
    S\u00ed\u0165 a bezpe\u010dnost<\/td>25288<\/td><\/tr>
    Weby, aplikace, API<\/td>22573<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
    Je mo\u017en\u00e9 j\u00edt do v\u011bt\u0161\u00ed hloubky na jednotliv\u00e9 sub-komponenty, jejich ID z\u00edsk\u00e1te podle k\u00f3du element\u016f p\u0159\u00edmo na Status page. Je mo\u017en\u00e9, \u017ee se budou v \u010dase je\u0161t\u011b upravovat.<\/p>\n\n\n\n
    Z\u00e1rove\u0148 je mo\u017en\u00e9 aby se n\u00e1v\u0161t\u011bvn\u00edk\u016fm va\u0161eho webu informace opakovan\u011b zobrazovala v\u017edy bez mo\u017enosti jej\u00edho zav\u0159en\u00ed p\u0159id\u00e1n\u00edm data-dismissible=\"false\"<\/code>.<\/p>\n\n\n\n
    Vy\u0159e\u0161en\u00ed je na prvn\u00edm m\u00edst\u011b<\/h2>\n\n\n\n
    Vy\u0159e\u0161en\u00ed incidentu je a bude pro n\u00e1s v\u017edy na prvn\u00edm m\u00edst\u011b<\/strong> a m\u00e1 prioritu p\u0159ed publikov\u00e1n\u00edm informace na slu\u017eb\u011b Status page. I proto se m\u016f\u017ee st\u00e1t, \u017ee o incidentu v n\u011bkter\u00fdch p\u0159\u00edpadech informujeme s men\u0161\u00edm opo\u017ed\u011bn\u00edm.<\/p>\n","protected":false},"excerpt":{"rendered":"
    Slu\u017eba WebSupport Status page, dostupn\u00e1 na adrese https:\/\/status.websupport.cz\/, poskytuje informace o stavu slu\u017eeb a podp\u016frn\u00fdch aplikac\u00ed. Jak\u00fdkoliv probl\u00e9m definujeme jako incident, co\u017e je ud\u00e1lost, kter\u00e1 zp\u016fsob\u00ed nedostupnost nebo sn\u00ed\u017een\u00ed kvality slu\u017eby, kter\u00e1 si vy\u017eaduje reakci. Incident se pova\u017euje za vy\u0159e\u0161en\u00fd, kdy\u017e se slu\u017eba vr\u00e1t\u00ed zp\u011bt do sv\u00e9ho pln\u011b funk\u010dn\u00edho stavu….<\/p>\n","protected":false},"author":3,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[60],"ht-kb-tag":[],"class_list":["post-737","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-zaciname"],"yoast_head":"\nWebSupport Status page - Websupport Centrum n\u00e1pov\u011bdy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.websupport.cz\/podpora\/kb\/websupport-status-page\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WebSupport Status page - Websupport Centrum n\u00e1pov\u011bdy\" \/>\n<meta property=\"og:description\" content=\"Slu\u017eba WebSupport Status page, dostupn\u00e1 na adrese https:\/\/status.websupport.cz\/, poskytuje informace o stavu slu\u017eeb a podp\u016frn\u00fdch aplikac\u00ed. 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