{"id":670,"date":"2021-03-26T10:42:18","date_gmt":"2021-03-26T10:42:18","guid":{"rendered":"https:\/\/dev.sourcecode.sk\/wsczkb\/?post_type=ht_kb&#038;p=670"},"modified":"2025-11-05T15:53:36","modified_gmt":"2025-11-05T14:53:36","slug":"nefunkcni-e-mail","status":"publish","type":"ht_kb","link":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/","title":{"rendered":"Nefunk\u010dn\u00ed e-mail"},"content":{"rendered":"\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\"><strong>N\u00e1vod vhodn\u00fd pro za\u010d\u00e1te\u010dn\u00edky<\/strong><\/p>\n\n\n\n<p style=\"font-size:18px\">V p\u0159\u00edpad\u011b, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edvat Va\u0161i emailovou schr\u00e1nku, je pot\u0159eba prov\u011b\u0159it skute\u010dnosti, kter\u00e9 maj\u00ed p\u0159\u00edm\u00fd dosah na nedostupnost t\u00e9to slu\u017eby. D\u0159\u00edve ne\u017e se obr\u00e1t\u00edte se vzniknut\u00fdm\u00a0probl\u00e9mem na na\u0161i podporu, p\u0159esv\u011bd\u010dte se, jestli zde nenajdete odpov\u011b\u010f. <\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">P\u0159ihla\u0161ov\u00e1n\u00ed ze zahrani\u010d\u00ed<\/h2>\n\n\n\n<p>Nej\u010dast\u011bj\u0161\u00edm probl\u00e9mem s nedostupnost\u00ed je <strong>p\u0159istupov\u00e1n\u00ed k email\u016f ze zahrani\u010d\u00ed<\/strong>, p\u0159\u00edpadn\u011b p\u0159\u00edstup na <strong>VPN<\/strong>. Z\u00e1kladn\u00ed nastaven\u00ed emailov\u00e9 schr\u00e1nky dovoluje p\u0159istupovat k email\u016fm ze zem\u00ed st\u0159edn\u00ed Evropy a n\u011bkter\u00fdch dovolenkov\u00fdch destinac\u00ed <em>(Chorvatsko, It\u00e1lie, Turecko, Bulharsko, \u0158ecko, Tunisko)<\/em>. <\/p>\n\n\n\n<p>Pokud se nach\u00e1z\u00edte mimo tyto zem\u011b a nem\u016f\u017eete se p\u0159ihl\u00e1sit k emailu, je to pr\u00e1v\u011b z d\u016fvodu, \u017ee nem\u00e1te ve WebAdminu povolenou zemi, kde se nach\u00e1z\u00edte. N\u00e1vod na p\u0159id\u00e1n\u00ed zak\u00e1zan\u00e9 zem\u011b nebo \u00fapln\u00e9 vypnut\u00ed GeoIP ochrany najdete v<strong>\u00a0<a href=\"https:\/\/www.websupport.cz\/podpora\/kb\/pokrocile-nastaveni-ftp-uctu\/\">tomto \u010dl\u00e1nku<\/a>.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Neuhrazen\u00ed vystaven\u00e9 p\u0159edfaktury<\/h2>\n\n\n\n<p>Nedostupnost email\u016f m\u016f\u017ee b\u00fdt zp\u016fsoben\u00e1\u00a0deaktivov\u00e1n\u00edm\u00a0hostingov\u00e9 nebo dom\u00e9nov\u00e9 slu\u017eby z d\u016fvodu jej\u00edho neuhrazen\u00ed\u00a0a proto je pot\u0159ebn\u00e9\u00a0se p\u0159esv\u011bd\u010dit ve <strong><a href=\"https:\/\/login.websupport.cz\/\" target=\"_blank\" rel=\"noreferrer noopener\">WebAdminu<\/a><\/strong>,<strong>\u00a0<\/strong>\u017ee m\u00e1te uhrazenou p\u0159edfakturu za slu\u017eby, kde evidujete probl\u00e9m. Tyto informace jsou dostupn\u00e9 v sekci\u00a0<strong>Faktury.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Nespr\u00e1vn\u00e1 konfigurace emailov\u00e9ho klienta<\/h2>\n\n\n\n<p>Prov\u011b\u0159te spr\u00e1vnost zadan\u00fdch \u00fadaj\u016f v emailov\u00e9m klientovi.&nbsp;<\/p>\n\n\n\n<p>Do nastaven\u00ed serveru&nbsp;<strong>p\u0159\u00edchoz\u00ed&nbsp;<\/strong>po\u0161ty nastavte:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Host<\/strong>: imap.websupport.cz<\/li><li><strong>Port<\/strong>: 993<\/li><li><strong>Jm\u00e9no<\/strong>: Va\u0161e cel\u00e1 emailov\u00e1 adresa<\/li><li><strong>Heslo<\/strong>: Heslo k Va\u0161\u00ed e-mailov\u00e9 schr\u00e1nce<\/li><li><strong>Metoda \u0161ifrov\u00e1n\u00ed(ov\u011b\u0159en\u00ed)<\/strong>: norm\u00e1ln\u00ed heslo<\/li><\/ul>\n\n\n\n<p>Do nastaven\u00ed serveru&nbsp;<strong>odchoz\u00ed&nbsp;<\/strong>po\u0161ty nastavte:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Host<\/strong>: smtp.websupport.cz<\/li><li><strong>Port<\/strong>: 465<\/li><li><strong>Jm\u00e9no<\/strong>: Va\u0161e cel\u00e1 emailov\u00e1 adresa<\/li><li><strong>Heslo<\/strong>: Heslo k Va\u0161\u00ed e-mailov\u00e9 schr\u00e1nce<\/li><li><strong>Metoda \u0161ifrov\u00e1n\u00ed(ov\u011b\u0159en\u00ed)<\/strong>: norm\u00e1ln\u00ed heslo<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">P\u0159ekro\u010den\u00ed ochrann\u00e9ho limitu na po\u010det odeslan\u00fdch mail\u016f<\/h2>\n\n\n\n<p>Z\u00e1kladn\u00ed nastaven\u00ed dovoluje jedn\u00e9 e-mailov\u00e9 schr\u00e1nce odeslat 300 e-mail\u016f za hodinu a cel\u00e9 dom\u00e9n\u011b 2000 e-mail\u016f za hodinu.&nbsp;Po p\u0159ekro\u010den\u00ed limitu nebude mo\u017en\u00e9 nejbli\u017e\u0161\u00edch 60 minut odeslat dal\u0161\u00ed e-maily. Zpr\u00e1vy odeslan\u00e9 b\u011bhem zablokov\u00e1n\u00ed nebudu doru\u010den\u00e9 a bude je nutn\u00e9 odeslat znova po uplynut\u00ed 60 minut. Je proto pot\u0159eba po\u010dkat 60 minut a odes\u00edl\u00e1n\u00ed email\u016f bude op\u011bt funk\u010dn\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Pokud navzdory prov\u011b\u0159en\u00ed v\u0161ech skute\u010dnost\u00ed uveden\u00fdch v\u00fd\u0161e nebude V\u00e1\u0161 email funk\u010dn\u00ed, obra\u0165te se na n\u00e1\u0161 Helpdesk, r\u00e1di V\u00e1m pom\u016f\u017eeme vy\u0159e\u0161it V\u00e1\u0161 probl\u00e9m s nedostupnost\u00ed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>V p\u0159\u00edpad\u011b, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edvat Va\u0161i emailovou schr\u00e1nku, je pot\u0159eba prov\u011b\u0159it skute\u010dnosti, kter\u00e9 maj\u00ed p\u0159\u00edm\u00fd dosah na nedostupnost t\u00e9to slu\u017eby. D\u0159\u00edve ne\u017e se obr\u00e1t\u00edte se vzniknut\u00fdm\u00a0probl\u00e9mem na na\u0161i podporu, p\u0159esv\u011bd\u010dte se, jestli zde nenajdete odpov\u011b\u010f. P\u0159ihla\u0161ov\u00e1n\u00ed ze zahrani\u010d\u00ed Nej\u010dast\u011bj\u0161\u00edm probl\u00e9mem s nedostupnost\u00ed je p\u0159istupov\u00e1n\u00ed k email\u016f ze zahrani\u010d\u00ed, p\u0159\u00edpadn\u011b&#8230;<\/p>\n","protected":false},"author":3,"template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[30,24],"ht-kb-tag":[],"class_list":["post-670","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-reseni-nedostupnosti","ht_kb_category-emaily"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nefunk\u010dn\u00ed e-mail - Websupport Centrum n\u00e1pov\u011bdy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nefunk\u010dn\u00ed e-mail - Websupport Centrum n\u00e1pov\u011bdy\" \/>\n<meta property=\"og:description\" content=\"V p\u0159\u00edpad\u011b, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edvat Va\u0161i emailovou schr\u00e1nku, je pot\u0159eba prov\u011b\u0159it skute\u010dnosti, kter\u00e9 maj\u00ed p\u0159\u00edm\u00fd dosah na nedostupnost t\u00e9to slu\u017eby. D\u0159\u00edve ne\u017e se obr\u00e1t\u00edte se vzniknut\u00fdm\u00a0probl\u00e9mem na na\u0161i podporu, p\u0159esv\u011bd\u010dte se, jestli zde nenajdete odpov\u011b\u010f. P\u0159ihla\u0161ov\u00e1n\u00ed ze zahrani\u010d\u00ed Nej\u010dast\u011bj\u0161\u00edm probl\u00e9mem s nedostupnost\u00ed je p\u0159istupov\u00e1n\u00ed k email\u016f ze zahrani\u010d\u00ed, p\u0159\u00edpadn\u011b...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/\" \/>\n<meta property=\"og:site_name\" content=\"Websupport Centrum n\u00e1pov\u011bdy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-05T14:53:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Odhadovan\u00e1 doba \u010dten\u00ed\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/\",\"url\":\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/\",\"name\":\"Nefunk\u010dn\u00ed e-mail - Websupport Centrum n\u00e1pov\u011bdy\",\"isPartOf\":{\"@id\":\"https:\/\/www.websupport.cz\/podpora\/#website\"},\"datePublished\":\"2021-03-26T10:42:18+00:00\",\"dateModified\":\"2025-11-05T14:53:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/#breadcrumb\"},\"inLanguage\":\"cs\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.websupport.cz\/podpora\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nefunk\u010dn\u00ed e-mail\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.websupport.cz\/podpora\/#website\",\"url\":\"https:\/\/www.websupport.cz\/podpora\/\",\"name\":\"Websupport Centrum n\u00e1pov\u011bdy\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.websupport.cz\/podpora\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"cs\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Nefunk\u010dn\u00ed e-mail - Websupport Centrum n\u00e1pov\u011bdy","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/","og_locale":"cs_CZ","og_type":"article","og_title":"Nefunk\u010dn\u00ed e-mail - Websupport Centrum n\u00e1pov\u011bdy","og_description":"V p\u0159\u00edpad\u011b, \u017ee m\u00e1te probl\u00e9m vyu\u017e\u00edvat Va\u0161i emailovou schr\u00e1nku, je pot\u0159eba prov\u011b\u0159it skute\u010dnosti, kter\u00e9 maj\u00ed p\u0159\u00edm\u00fd dosah na nedostupnost t\u00e9to slu\u017eby. D\u0159\u00edve ne\u017e se obr\u00e1t\u00edte se vzniknut\u00fdm\u00a0probl\u00e9mem na na\u0161i podporu, p\u0159esv\u011bd\u010dte se, jestli zde nenajdete odpov\u011b\u010f. P\u0159ihla\u0161ov\u00e1n\u00ed ze zahrani\u010d\u00ed Nej\u010dast\u011bj\u0161\u00edm probl\u00e9mem s nedostupnost\u00ed je p\u0159istupov\u00e1n\u00ed k email\u016f ze zahrani\u010d\u00ed, p\u0159\u00edpadn\u011b...","og_url":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/","og_site_name":"Websupport Centrum n\u00e1pov\u011bdy","article_modified_time":"2025-11-05T14:53:36+00:00","twitter_card":"summary_large_image","twitter_misc":{"Odhadovan\u00e1 doba \u010dten\u00ed":"2 minuty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/","url":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/","name":"Nefunk\u010dn\u00ed e-mail - Websupport Centrum n\u00e1pov\u011bdy","isPartOf":{"@id":"https:\/\/www.websupport.cz\/podpora\/#website"},"datePublished":"2021-03-26T10:42:18+00:00","dateModified":"2025-11-05T14:53:36+00:00","breadcrumb":{"@id":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/#breadcrumb"},"inLanguage":"cs","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.websupport.cz\/podpora\/kb\/nefunkcni-e-mail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.websupport.cz\/podpora\/"},{"@type":"ListItem","position":2,"name":"Nefunk\u010dn\u00ed e-mail"}]},{"@type":"WebSite","@id":"https:\/\/www.websupport.cz\/podpora\/#website","url":"https:\/\/www.websupport.cz\/podpora\/","name":"Websupport Centrum n\u00e1pov\u011bdy","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.websupport.cz\/podpora\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"cs"}]}},"_links":{"self":[{"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/ht-kb\/670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":4,"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/ht-kb\/670\/revisions"}],"predecessor-version":[{"id":12788,"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/ht-kb\/670\/revisions\/12788"}],"wp:attachment":[{"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/media?parent=670"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/ht-kb-category?post=670"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.websupport.cz\/podpora\/wp-json\/wp\/v2\/ht-kb-tag?post=670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}