{"id":5538,"date":"2025-06-10T17:23:27","date_gmt":"2025-06-10T15:23:27","guid":{"rendered":"https:\/\/www.websupport.cz\/blog\/?p=5538"},"modified":"2025-06-10T17:23:29","modified_gmt":"2025-06-10T15:23:29","slug":"tipy-na-automatickou-odpoved-mimo-kancelar-vzory","status":"publish","type":"post","link":"https:\/\/www.websupport.cz\/blog\/2025\/06\/tipy-na-automatickou-odpoved-mimo-kancelar-vzory\/","title":{"rendered":"Tipy na automatickou odpov\u011b\u010f \u201emimo kancel\u00e1\u0159\u201c? (+ vzory)"},"content":{"rendered":"\n

Pracovn\u00ed t\u00fddny ub\u00edhaj\u00ed, ani se nenad\u011bjete a dovolen\u00e1 je za dve\u0159mi. Hur\u00e1!?<\/p>\n\n\n\n

Zb\u00fdv\u00e1 u\u017e jen d\u00e1t v\u011bd\u011bt koleg\u016fm a klient\u016fm, \u017ee nebudete \u201ena dr\u00e1t\u011b\u201c. Je tedy \u010das nastavit si automatickou odpov\u011b\u010f nebo out-of-office e-mail. <\/strong>Zkr\u00e1cen\u011b OOO.<\/p>\n\n\n\n

Co je OOO? Je to funkce va\u0161\u00ed e-mailov\u00e9 schr\u00e1nky, kter\u00e1 b\u011bhem va\u0161\u00ed dovolen\u00e9 nebo nemoci automaticky odes\u00edl\u00e1 na ka\u017ed\u00fd p\u0159\u00edchoz\u00ed e-mail odpov\u011b\u010f s textem, kter\u00fd si p\u0159edem p\u0159iprav\u00edte.<\/strong> T\u00edmto zp\u016fsobem d\u00e1v\u00e1te odes\u00edlatel\u016fm na v\u011bdom\u00ed, \u017ee nejste v pr\u00e1ci a do ur\u010dit\u00e9 doby na jejich e-mail jednodu\u0161e neodpov\u00edte.<\/p>\n\n\n\n

Pokud jde o text OOO, m\u00e1te dv\u011b mo\u017enosti. Napi\u0161te kr\u00e1tk\u00fd form\u00e1ln\u00ed e-mail o tom, \u017ee jste mimo kancel\u00e1\u0159, a p\u0159idejte kontakt na kolegu pro urgentn\u00ed z\u00e1le\u017eitosti. Nikoho to neuraz\u00ed ani nep\u0159ekvap\u00ed. \u00da\u010del spln\u011bn. Takov\u00e1 povinn\u00e1 j\u00edzda.<\/p>\n\n\n\n

Nebo\u2026<\/p>\n\n\n\n

\u2026 se m\u016f\u017eete inspirovat n\u011bkter\u00fdmi vtipn\u00fdmi nebo origin\u00e1ln\u00edmi vzory <\/strong>OOO, kter\u00e9 najdete n\u00ed\u017ee v tomto \u010dl\u00e1nku.<\/p>\n\n\n\n

Jak nastavit automatickou odpov\u011b\u010f?<\/h2>\n\n\n\n

Nejprve si \u0159ekn\u011bme, jak na to.<\/p>\n\n\n\n

OOO m\u016f\u017eete nastavit, kdy\u017e jste pry\u010d 2 t\u00fddny nebo p\u00e1r dn\u00ed, p\u0159\u00edpadn\u011b i jen 1 den.<\/p>\n\n\n\n

    \n
  1. V nastaven\u00ed e-mailu najd\u011bte mo\u017enost automatick\u00e1 odpov\u011b\u010f nebo out of office (OOO) \u2013 podle toho, jak\u00fd typ e-mailov\u00e9 slu\u017eby (ProtonMail, Tutanota nebo Gmail atd.) nebo e-mailov\u00e9ho klienta (Outlook, eM Client, ThunderBird atd.) pou\u017e\u00edv\u00e1te.

    Pokud m\u00e1te e-mail hostovan\u00fd u n\u00e1s, najdete na na\u0161\u00ed str\u00e1nce n\u00e1vod, jak nastavit OOO ve sv\u00e9m webadminu<\/a><\/li>\n\n\n\n
  2. Vyberte dobu platnosti \u2013 od kdy do kdy m\u00e1 b\u00fdt automatick\u00e1 odpov\u011b\u010f odes\u00edl\u00e1na.<\/li>\n\n\n\n
  3. Vyberte frekvenci odes\u00edl\u00e1n\u00ed \u2013 zda m\u00e1 b\u00fdt odpov\u011b\u010f odesl\u00e1na po ka\u017ed\u00e9m e-mailu od stejn\u00e9 osoby, nebo pouze jednou.<\/li>\n\n\n\n
  4. Zadejte text, kter\u00fd chcete, aby odes\u00edlatel obdr\u017eel, a ulo\u017ete zm\u011bny.<\/li>\n<\/ol>\n\n\n\n

    Co by m\u011blo b\u00fdt v textu \u201eout of office\u201c?<\/h2>\n\n\n\n

    V z\u00e1sad\u011b by va\u0161e OOO m\u011blo obsahovat:<\/p>\n\n\n\n

      \n
    • P\u0159\u00e1telsk\u00fd, ale profesion\u00e1ln\u00ed pozdrav.<\/li>\n\n\n\n
    • Jak dlouho budete pry\u010d.<\/li>\n\n\n\n
    • Datum, kdy se vr\u00e1t\u00edte.<\/li>\n\n\n\n
    • Zda je e-mail odes\u00edlatele p\u0159esm\u011brov\u00e1n na n\u011bkoho jin\u00e9ho.<\/li>\n\n\n\n
    • Pokud ne, koho a jak m\u016f\u017ee odes\u00edlatel v p\u0159\u00edpad\u011b pot\u0159eby kontaktovat.<\/li>\n<\/ul>\n\n\n\n

      Profesion\u00e1ln\u00ed e-mailov\u00e9 slu\u017eby umo\u017e\u0148uj\u00ed pos\u00edlat najednou dva r\u016fzn\u00e9 typy OOO <\/strong>\u2013 jeden typ uvnit\u0159 organizace va\u0161im koleg\u016fm a druh\u00fd typ mimo organizaci va\u0161im klient\u016fm.<\/p>\n\n\n\n

      Jak m\u016f\u017ee vypadat text standardn\u00edho \u201eOOO\u201c e-mailu? Pod\u00edvejme se na nej\u010dast\u011bj\u0161\u00ed p\u0159\u00edklady.<\/p>\n\n\n\n

      Jsem na dovolen\u00e9<\/h3>\n\n\n\n

      Kdy\u017e odj\u00ed\u017ed\u00edte na dovolenou, v\u00edte, kdy se vr\u00e1t\u00edte. Do OOO uve\u010fte z\u00e1kladn\u00ed informace a v\u00edte, \u017ee nic nepokaz\u00edte.<\/p>\n\n\n\n

      Dobr\u00fd den,<\/em><\/p>\n\n\n\n

      moment\u00e1ln\u011b m\u011b najdete na ly\u017e\u00edch v Rakousku. Jeliko\u017e nem\u00e1m p\u0159\u00edstup ke sv\u00e9mu pracovn\u00edmu e-mailu, na v\u00e1\u0161 e-mail odpov\u00edm nejd\u0159\u00edve po sv\u00e9m n\u00e1vratu 9. 1. 2025. Pokud je v\u00e1\u0161 e-mail urgentn\u00ed, kontaktujte na\u0161i kancel\u00e1\u0159 na office@nasekancelar.cz a moji kolegov\u00e9 se o v\u00e1\u0161 e-mail postaraj\u00ed.<\/em><\/p>\n\n\n\n

      P\u0159eji v\u00e1m kr\u00e1sn\u00e9 sv\u00e1tky a \u0161\u0165astn\u00fd nov\u00fd rok!<\/em><\/p>\n\n\n\n

      Silvie<\/em><\/p>\n\n\n\n

      Jsem na PN<\/h3>\n\n\n\n

      Pokud jste na PN, v\u011bt\u0161inou nev\u00edte, kdy p\u0159esn\u011b se vr\u00e1t\u00edte. Pokud nebudete m\u00edt p\u0159\u00edstup k firemn\u00edmu e-mailu ani p\u0159i prodlou\u017een\u00ed va\u0161\u00ed PN, rad\u011bji uve\u010fte v OOO pouze za\u010d\u00e1tek va\u0161\u00ed nep\u0159\u00edtomnosti.<\/p>\n\n\n\n

      Dobr\u00fd den,<\/em><\/p>\n\n\n\n

      v sou\u010dasn\u00e9 dob\u011b jsem do\u010dasn\u011b mimo kancel\u00e1\u0159 od dd\/mm\/rrrr bez p\u0159\u00edstupu k pracovn\u00edmu e-mailu. V\u00e1\u0161 e-mail nebyl p\u0159eposl\u00e1n. Pokud v\u00e1\u0161 e-mail vydr\u017e\u00ed n\u011bjakou dobu, odpov\u00edm v\u00e1m ihned po m\u00e9m n\u00e1vratu.<\/em><\/p>\n\n\n\n

      V nal\u00e9hav\u00fdch p\u0159\u00edpadech kontaktujte pros\u00edm moji kolegyni Lenku Starou, e-mail xxx@xxx.cz.<\/em><\/p>\n\n\n\n

      S pozdravem,<\/em><\/p>\n\n\n\n

      Kl\u00e1ra Dvo\u0159\u00e1kov\u00e1<\/em><\/p>\n\n\n\n

      Jsem na konferencii nebo workshopu<\/h3>\n\n\n\n

      Pokud mus\u00edte str\u00e1vit n\u011bkolik dn\u00ed pracovn\u011b mimo domov, zkuste toho vyu\u017e\u00edt a nav\u00e1zat nov\u00e9 kontakty. Nebo upevn\u011bte ty st\u00e1vaj\u00edc\u00ed.<\/p>\n\n\n\n

      P\u0159eji hezk\u00fd den,<\/em><\/p>\n\n\n\n

      d\u011bkuji za V\u00e1\u0161 e-mail. Dd\/mm-dd\/mm jsem na konferenci v xxx. Poj\u010fme se tam setkat! O \u010dem je konference? Zde je odkaz www.ssss.cz.<\/em><\/p>\n\n\n\n

      Pokud nepl\u00e1nujete j\u00edt na konferenci, ale budete v t\u00e9 dob\u011b ve m\u011bst\u011b, klidn\u011b mi zavolejte na +420xxxxxxxx a sejdeme se.<\/em><\/p>\n\n\n\n

      T\u011b\u0161\u00edm se!<\/em><\/p>\n\n\n\n

      Pokud se neuvid\u00edme, odpov\u00edm na v\u00e1\u0161 e-mail hned po sv\u00e9m n\u00e1vratu.<\/em><\/p>\n\n\n\n

      S pozdravem,<\/em><\/p>\n\n\n\n

      Ing. Roman Hrabal<\/em><\/p>\n\n\n\n

      Intern\u00ed e-mail<\/h3>\n\n\n\n

      Pokud nekomunikujete se z\u00e1kazn\u00edky nebo jin\u00fdmi lidmi mimo firmu, sta\u010d\u00ed si p\u0159ipravit OOO pouze pro kolegy. M\u016f\u017ee vypadat nap\u0159\u00edklad takto:<\/p>\n\n\n\n

      Ahoj,<\/em><\/p>\n\n\n\n

      moment\u00e1ln\u011b jsem mimo kancel\u00e1\u0159. Vr\u00e1t\u00edm se v pond\u011bl\u00ed dd\/mm. V\u0161echny podklady jsem dal na disk. Pokud pot\u0159ebujete n\u011bco vysv\u011btlit, klidn\u011b se obra\u0165te na Janu nebo Luk\u00e1\u0161e.<\/em><\/p>\n\n\n\n

      Moc d\u011bkuji,<\/em><\/p>\n\n\n\n

      Martin<\/em><\/p>\n\n\n\n

      Jsem v pr\u00e1ci, ale nem\u00e1m \u010das<\/h3>\n\n\n\n

      Pokud m\u00e1te celodenn\u00ed akci a nebudete k dispozici na 100 %, dejte to klient\u016fm v\u011bd\u011bt nap\u0159\u00edklad takto:<\/p>\n\n\n\n

      Dobr\u00fd den,<\/em><\/p>\n\n\n\n

      d\u011bkuji za V\u00e1\u0161 e-mail. Ve dnech 7.-8.12. organizuji dvoudenn\u00ed workshop. Na e-maily proto budu odpov\u00eddat sporadicky podle moment\u00e1ln\u00edch \u010dasov\u00fdch mo\u017enost\u00ed b\u011bhem t\u011bchto dvou dn\u016f. Pros\u00edm, ozna\u010dte d\u016fle\u017eit\u00e9 e-maily v p\u0159edm\u011btu jako URGENT nebo p\u0159\u00edvlastkem velmi d\u016fle\u017eit\u00e9. Na ty se budu sna\u017eit reagovat p\u0159ednostn\u011b.<\/em><\/p>\n\n\n\n

      V neodkladn\u00fdch v\u011bcech kontaktujte, pros\u00edm, kolegu Mgr. Jana Matu\u0161ku na xxx@xxx.cz nebo na tel.\u010d.: +420xx xxx xxx.<\/em><\/p>\n\n\n\n

      D\u00edky za pochopen\u00ed.<\/em><\/p>\n\n\n\n

      S pozdravem,<\/em><\/p>\n\n\n\n

      JUDr. Jana Smolensk\u00e1<\/em><\/p>\n\n\n\n

      Mate\u0159sk\u00e1\/rodi\u010dovsk\u00e1<\/h3>\n\n\n\n

      V\u00e1\u017een\u00fd odes\u00edlateli,<\/em><\/p>\n\n\n\n

      d\u011bkuji za V\u00e1\u0161 e-mail. Moment\u00e1ln\u011b \u010derp\u00e1m mate\u0159skou dovolenou do konce tohoto kalend\u00e1\u0159n\u00edho roku. Do t\u00e9 doby bude v\u0161echny m\u00e9 \u00fakoly sv\u011bdomit\u011b plnit na\u0161e talentovan\u00e1 SEO specialistka Lenka Vl\u010dkov\u00e1. Je k dispozici na adrese xxx@xxx.cz a na tel. \u010d\u00edsle: +420 xxx xxx xxx.<\/em><\/p>\n\n\n\n

      P\u0159eji V\u00e1m v\u0161e dobr\u00e9 a t\u011b\u0161\u00edm se na brzk\u00e9 setk\u00e1n\u00ed.<\/em><\/p>\n\n\n\n

      S pozdravem<\/em><\/p>\n\n\n\n

      Monika Horn\u00ed<\/em><\/p>\n\n\n\n

      Anglick\u00fd vzor pro nep\u0159\u00edtomnost v kancel\u00e1\u0159i<\/h3>\n\n\n\n

      Pracujete v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed a pot\u0159ebujete rychle nastavit OOO? Inspirujte se nap\u0159\u00edklad t\u00edmto vzorem.<\/p>\n\n\n\n

      Hello,<\/em><\/p>\n\n\n\n

      I am out of the office with limited access to my e-mail until my return on Sept. 20. If you need assistance before my return, please contact Lenka Vl\u010dkov\u00e1 at vlckova@nasefirma.cz or +420 xxx xxx xxx.<\/em><\/p>\n\n\n\n

      Best regards,<\/em><\/p>\n\n\n\n

      Aneta \u0160\u0165astn\u00e1<\/em><\/p>\n\n\n\n

      SEO specialist<\/em><\/p>\n\n\n\n

      Neboj\u00edte se b\u00fdt rebelem? Vyzkou\u0161ejte tyto origin\u00e1ln\u00ed tipy<\/h3>\n\n\n\n

      U OOO je t\u0159eba si uv\u011bdomit, \u017ee nikdy nev\u00edte, kdo v\u00e1m m\u016f\u017ee poslat e-mail. Pokud v\u0161ak m\u00e1te dostate\u010dn\u011b uvoln\u011bnou firemn\u00ed kulturu, automatick\u00e1 odpov\u011b\u010f oko\u0159en\u011bn\u00e1 vtipem nemus\u00ed b\u00fdt v\u016fbec \u0161patn\u00fd n\u00e1pad.<\/p>\n\n\n\n

      Co \u0159\u00edk\u00e1te na tyto tipy?<\/p>\n\n\n\n

      Zanepr\u00e1zdn\u011bn\u00fd mana\u017eer na ly\u017ea\u0159sk\u00e9m v\u00fdlet\u011b<\/h4>\n\n\n\n

      Odpov\u011b\u010f: Moment\u00e1ln\u011b jsem mimo kancel\u00e1\u0159. M\u00e1m s sebou mobiln\u00ed telefon, ale \u010d\u00edslo z pochopiteln\u00fdch d\u016fvod\u016f sd\u00edlet nebudu. Pokud ho uhodnete, r\u00e1d v\u00e1m zavol\u00e1m zp\u011bt.<\/p>\n\n\n\n

      Z\u00e1kaznick\u00e1 podpora telefonn\u00edho oper\u00e1tora<\/h3>\n\n\n\n
        <\/ol>\n\n\n\n

        Odpov\u011b\u010f: D\u011bkujeme za va\u0161i zpr\u00e1vu. Z va\u0161\u00ed platebn\u00ed karty bylo str\u017eeno 5,99 EUR za prvn\u00edch 10 slov a 1,99 EUR za ka\u017ed\u00e9 dal\u0161\u00ed slovo.<\/p>\n\n\n\n

        Marketingov\u00fd mana\u017eer<\/h3>\n\n\n\n
          <\/ol>\n\n\n\n

          Odpov\u011b\u010f: 404. Marketingov\u00fd mana\u017eer nebyl nalezen.<\/p>\n\n\n\n

          \u0160\u00e9fka<\/h3>\n\n\n\n
            <\/ol>\n\n\n\n

            Odpov\u011b\u010f: Jsem mimo kancel\u00e1\u0159 do dd\/mm, 23:59 hod. U\u017eijte si ticho a klid.<\/p>\n\n\n\n

            Geek<\/h3>\n\n\n\n
              <\/ol>\n\n\n\n

              Odpov\u011b\u010f: Budu mimo kancel\u00e1\u0159 do p\u0159\u00ed\u0161t\u00edho t\u00fddne. M\u00e1m vynikaj\u00edc\u00ed p\u0159\u00edstup k telefonu i e-mailu. Ur\u010dit\u011b ho ale nebudu pou\u017e\u00edvat pro pracovn\u00ed \u00fa\u010dely.<\/p>\n\n\n\n

              Office mana\u017eerka<\/h3>\n\n\n\n
                <\/ol>\n\n\n\n

                Odpov\u011b\u010f: D\u011bkujeme za va\u0161i zpr\u00e1vu, kter\u00e1 byla pr\u00e1v\u011b za\u0159azena do na\u0161eho syst\u00e9mu pod \u010d\u00edslem 352. Odpov\u011b\u010f m\u016f\u017eete o\u010dek\u00e1vat za 14 t\u00fddn\u016f.<\/p>\n\n\n\n

                \u0160\u00e9f<\/h3>\n\n\n\n
                  <\/ol>\n\n\n\n

                  Odpov\u011b\u010f: Te\u010f ly\u017euju. A\u017e se vr\u00e1t\u00edm, zkontroluju v\u00e1\u0161 e-mail. A tak\u00e9 spln\u00edm v\u0161echny ostatn\u00ed \u00fakoly. Vlastn\u011b se do toho pust\u00edm hned te\u010f. Douf\u00e1m tedy, \u017ee u\u017e to m\u00e1te hotov\u00e9.<\/p>\n\n\n\n

                  Pracovn\u00edk call centra<\/h3>\n\n\n\n
                    <\/ol>\n\n\n\n

                    Odpov\u011b\u010f: Dobr\u00fd den, jsem na dovolen\u00e9. Douf\u00e1m, \u017ee vyhraju v loterii a u\u017e se nikdy nevr\u00e1t\u00edm.<\/p>\n\n\n\n

                    Teamleader<\/h3>\n\n\n\n
                      <\/ol>\n\n\n\n

                      Odpov\u011b\u010f: Do sv\u00e9ho n\u00e1vratu dd\/mm nem\u00e1m p\u0159\u00edstup k e-mailu. Chci v\u00e1s ujistit, \u017ee va\u0161e zpr\u00e1va bude smaz\u00e1na v po\u0159ad\u00ed, v jak\u00e9m p\u0159i\u0161la.<\/p>\n\n\n\n

                      Admin<\/h3>\n\n\n\n
                        <\/ol>\n\n\n\n

                        Odpov\u011b\u010f: Tuto automatickou zpr\u00e1vu jste obdr\u017eeli z d\u016fvodu m\u00e9 nep\u0159\u00edtomnosti na pracovi\u0161ti do dd\/mm. Kdybych byl v pr\u00e1ci, pravd\u011bpodobn\u011b byste \u017e\u00e1dn\u00fd e-mail nedostali.<\/p>\n\n\n\n

                        Obchodn\u00ed mana\u017eer<\/h3>\n\n\n\n
                          <\/ol>\n\n\n\n

                          Odpov\u011b\u010f: Budu mimo kancel\u00e1\u0159 od dd\/mm do dd\/mm. V p\u0159\u00edpad\u011b nal\u00e9hav\u00e9 z\u00e1le\u017eitosti volejte pros\u00edm \u010d\u00edslo 112.<\/p>\n\n\n\n

                          Asistent<\/h3>\n\n\n\n
                            <\/ol>\n\n\n\n

                            Odpov\u011b\u010f: Ze zdravotn\u00edch d\u016fvod\u016f budu mimo kancel\u00e1\u0159 po dobu dvou t\u00fddn\u016f do dd\/mm. Po m\u00e9m n\u00e1vratu m\u011b pros\u00edm oslovujte \u201eLoretta\u201c m\u00edsto \u201eRichard\u201c.<\/p>\n\n\n\n

                            V\u00fdvoj\u00e1\u0159<\/h3>\n\n\n\n
                              <\/ol>\n\n\n\n

                              Odpov\u011b\u010f: Moment\u00e1ln\u011b jsem mimo kancel\u00e1\u0159. Pokud se jedn\u00e1 o urgentn\u00ed z\u00e1le\u017eitost, po\u0161lete mi tweet s hashtagem #otravujubehemdovolene.<\/p>\n\n\n\n

                              \u0160kodolib\u00fd kolega<\/h3>\n\n\n\n
                                <\/ol>\n\n\n\n

                                Odpov\u011b\u010f: Jsem na ly\u017e\u00edch. Doporu\u010duji v\u00e1m to tak\u00e9 vyzkou\u0161et. PS: Toto nen\u00ed pozv\u00e1n\u00ed.<\/p>\n\n\n\n

                                Nechceme, aby v\u00e1s va\u0161e e-mailov\u00e1 odpov\u011b\u010f st\u00e1la kari\u00e9ru, proto si vzory upravte podle sebe. :)<\/p>\n","protected":false},"excerpt":{"rendered":"

                                Pracovn\u00ed t\u00fddny ub\u00edhaj\u00ed, ani se nenad\u011bjete a dovolen\u00e1 je za dve\u0159mi. Hur\u00e1!? Zb\u00fdv\u00e1 u\u017e jen d\u00e1t v\u011bd\u011bt koleg\u016fm a klient\u016fm, \u017ee nebudete \u201ena dr\u00e1t\u011b\u201c. Je tedy \u010das nastavit si automatickou odpov\u011b\u010f nebo out-of-office e-mail. Zkr\u00e1cen\u011b OOO. Co je OOO? Je to funkce va\u0161\u00ed e-mailov\u00e9 schr\u00e1nky, kter\u00e1 b\u011bhem va\u0161\u00ed dovolen\u00e9 nebo nemoci automaticky odes\u00edl\u00e1 na ka\u017ed\u00fd […]<\/p>\n","protected":false},"author":48,"featured_media":5544,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[56,19],"class_list":["post-5538","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tipy-a-triky","tag-e-mail","tag-websupport"],"yoast_head":"\nTipy na automatickou odpov\u011b\u010f \u201emimo kancel\u00e1\u0159\u201c? 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